Telesales Executive - Freshers Job Opening in Nagercoil

Job Overview The Telesales Executive is responsible for making outbound calls to potential and existing customers to generate sales and enhance customer satisfaction. The role involves promoting products or services, converting leads into customers, and ensuring the achievement of sales targets. Candidates must have excellent communication skills, persuasive abilities, and a customer-centric approach. Key Responsibilities Sales and Lead Conversion: Make outbound calls to promote products or services to prospective and existing customers. Identify customer needs and tailor sales pitches to match their requirements. Convert leads into customers by closing sales over the phone. Customer Relationship Management: Build rapport with customers to foster trust and repeat business. Address customer inquiries, provide accurate information, and resolve concerns promptly. Sales Target Achievement: Meet or exceed individual and team sales targets on a daily, weekly, and monthly basis. Continuously follow up with prospects to increase conversion rates. Market Awareness and Feedback: Stay updated on company offerings, promotions, and market trends. Collect and report customer feedback to improve products/services. Administrative Duties: Maintain accurate records of calls, interactions, and outcomes in the CRM system. Prepare regular reports on sales progress and key performance metrics.