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Job Id
1288148 -
Company Type
Automobiles Sales and Service -
Job Type
Full Time -
Post Date
13 September 2024
Sales consultant Job Opening in Ambattur
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Food & AccommodationNO
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Working Time09:00 AM - 06:00 PM
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Monthly Salary₹ 18000 - ₹ 28000
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Required GenderMale/Female
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QualificationUndergraduate, Diploma
Job Description
An automotive service advisor's role is to act as a liaison between customers and the auto technician, and to perform a variety of other duties: Customer service: Greet customers, answer questions, and provide estimates. Customer needs: Listen to customers' concerns and document their vehicle problems. Communication: Explain the work performed and associated costs to customers. Maintenance: Advise customers on proper car maintenance and scheduled services. Warranty: Initiate warranty repair orders and advise customers on warranty protections. Appointments: Schedule car check-ups and service appointments. Complaints: Handle customer complaints with patience and diplomacy. Merchandise: Sell merchandise. Office duties: Perform general office duties. Service advisors need to be skilled at communication and be able to understand the needs of both customers and technicians