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Job Id
1268904 -
Company Type
Resort -
Job Type
Full Time -
Post Date
28 August 2024
Guest Relation Executive Job Opening in Munnar
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Food & AccommodationNO
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Working Time08:30 AM - 08:30 PM
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Monthly Salary₹ 0 - ₹ 0
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Required GenderMale
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QualificationHotel MAnagement
Job Description
Greeting guests: Welcoming guests as they arrive and bidding them farewell when they leave Engaging with guests: Asking guests about their needs and providing information about the hotel, services, and local attractions Assisting guests: Helping with tasks like confirming travel arrangements and taking messages Addressing complaints: Managing and resolving guest complaints, and escalating them to the guest relations manager when necessary Serving VIP guests: Ensuring that hotel departments are aware of VIP guests' requirements and acting as their main point of contact Providing feedback: Regularly seeking verbal feedback from guests and responding to their queries in a timely manner Ensuring compliance: Making sure that the hotel complies with health and quality standards