Business Associates Job Opening in Nagercoil

Key Responsibilities: Outbound Calling: Contact potential customers from provided databases or leads. Explain the product or service features and benefits. Generate leads, set up appointments, or close sales. Inbound Calls: Answer incoming calls from customers regarding inquiries, complaints, or support. Provide accurate and detailed information about the company’s offerings. Sales and Follow-ups: Achieve daily, weekly, and monthly targets. Follow up with prospects and convert inquiries into sales. Upsell or cross-sell products/services when applicable. Customer Relationship Management: Build and maintain positive relationships with customers. Update customer details and call interactions in the CRM system. Team Collaboration: Collaborate with the sales and marketing teams for campaign insights. Share customer feedback for product/service improvement. Adherence to Protocols: Maintain a professional tone and adhere to telecalling scripts. Comply with company policies and regulations.