• Job Id
    1269786
  • Company Type
    Two Wheeler Dealer
  • Job Type
    Full Time
  • Post Date
    29 August 2024

Service Advisor Job Opening in Kochi

Kochi, Kerala
Full Time





  • Food & Accommodation
    NO

Requirements

  • Required Gender
    Male
  • Qualification
    iti

Job Description

Greeting customers: Welcoming customers and directing them to mechanics Explaining repairs: Helping customers understand complex vehicle issues and providing advice on services and product offerings Communicating updates: Keeping customers informed about repair needs and status updates, and ensuring customer satisfaction after services are completed Managing appointments: Scheduling appointments and managing repair timelines Handling complaints: Being patient and diplomatic when dealing with customer complaints, whether they are real or perceived Providing estimates: Preparing accurate cost estimates for repairs or maintenance Consulting with mechanics: Discussing necessary repairs and possible alternatives with mechanics