Service Manager Job Opening in Thiruvananthapuram

A Service Manager is employed by an organisation to manage their customer relations and after-sales experience. They manage teams of people and are responsible for setting and maintaining customer satisfaction standards, as well as providing a productive and motivated working environment. The Service Manager main responsibility is to interact with the business team, understand the SLAs and supervise the service team to support and maintain the infrastructures. This professional is responsible to enable value for customers through services.